ECO-206: Crisis Management & Complex Incident Coordination

Fire service leaders are often judged by their ability to communicate during times of crisis. This course will provide the student with advanced knowledge of techniques to understand internal and external crisis management including:
1. How to manage high-stakes crises with adaptability, precision, and thoughtful risk mitigation.
2. When to orchestrate large-scale incident coordination that is focused on mutually agreed to outcomes.
3. Appling crisis response strategies for dynamic and evolving scenarios.
4. Evaluating complex incident responses, refining strategies for continuous improvement.
Case studies and learned best practices will be discussed throughout the interactive course.