CHF-303: Technology Integration & Innovation

Technology stops for no one, and innovation keeps the fire service relevant. These are two of the newest challenges that the fire service leaders are learning to embrace.
If you do not adopt relevant technology, you are left further and further behind. But what technology should we be adopting? Who is the key-players involved? How long do we have to adopt the technology? Who are the end users? Does this technology integrate or overlap services we already own? Will your workforce have "buy-in" into the product or service? Finally, will the technology provide true "value" to the end-users?
Innovation is a key trademark of a progressive fire service organization. But innovation is "change" and change require the art of leadership to influence and guide others to a better future state.
This session will provide an overview of the best practices and lessons learned in innovation and adoption of technology. Case studies and successful implementations will be provided. The student will gain new knowledge and skills to assist their organizations with smoother integration of new technology.